Corporate Code of Conduct

Guidelines for behavior to ensure fairness and transparency in the business operations of
Sirimongkol Logistics Co., Ltd.

Introduction and Business Ethics

The business operation of the organization, in addition to complying with various laws and regulations, as determined by government agencies and organizations, is an important component of the organization’s business ethics. The company is therefore an important principle that is committed to enable the company to grow steadily and sustainably.

This business code of conduct is prepared for directors, executives and employees of the company. Used as a guide To adhere to as a guideline for conduct Being a good model in performing duties with fairness, consisting of morality and ethics. Have responsibility for themselves To colleagues To the supervisor And to the subordinates Including to all stakeholders.

Business ethics of Sirimongkol Logistics Company Limited

The company has set up a business ethics which is an ethical standard that requires directors, executives and employees at all levels to adhere to the duties as assigned. Including encouraging directors, executives and employees at all levels to be a good model in performing their duties under the business ethics The Company places importance on treating all stakeholders fairly in accordance with the good corporate governance policy. Directors, executives and employees must acknowledge, understand and strictly adhere to. In order for the performance of each person to be effective, open, transparent, honest Taking into account the highest benefits of the company and being fair to all stakeholders concerned, ready to explain, clarify and be able to verify.

Guidelines for Stakeholders

1. To Shareholders

  • 1.1 Disclose information completely, adequately, fairly, and transparently.
  • 1.2 Be careful in any actions that may confuse shareholders and misunderstand the facts of the information.
  • 1.3 Treat all shareholders fairly and equally.
  • 1.4 Supervise the organization to be managed with care and prudence to prevent damage to shareholders.

2. To Customers

  • 2.1 Treat all customers fairly.
  • 2.2 Provide excellent service with quality and efficiency.
  • 2.3 Care for and protect the interests of customers appropriately and fairly.
  • 2.4 Maintain customer confidentiality, including not using it for the benefit of the company and related persons improperly, unless required by law.
  • 2.5 Provide systems or channels for customers to express opinions or complain about services, take corrective action, and inform customers of the results quickly.

3. To Competitors

  • 3.1 Operate business within the framework of rules and compete fairly in the market.
  • 3.2 Operate business without accusing, slandering, or aggravating competitors.
  • 3.3 Operate business without seeking competitors’ confidential information through dishonest or inappropriate means.

4. To Partners and Creditors

  • 4.1 Procurement, purchasing, and hiring must be under the company’s regulations, transparent, and fair for the maximum benefit of the company.
  • 4.2 Avoid procurement, purchasing, and hiring that conflict with the overall interests of the company.
  • 4.3 Persons involved in procurement, purchasing, and hiring activities must not receive direct or indirect benefits from partners and must not have close relationships that may affect decision-making. In the event of procurement, purchasing, and hiring with closely related partners, the person involved must report the relationship to the Rules and Regulations Compliance Department for acknowledgment and advance opinion, and must not participate in the approval process.
  • 4.4 Directors, executives, and employees who are partners with the company must report their relationship to the Rules and Regulations Compliance Department and the chain of command for advance acknowledgment.
  • 4.5 Respect and implement negotiated agreements and comply with the conditions approved by the company’s authorized person.
  • 4.6 Must provide complete, accurate, true information and not deceive or mislead partners or creditors. Must not disclose the company’s important information before obtaining permission from the company’s authorized person.
  • 4.7 Treat fairly and be responsible to creditors, especially regarding guarantee conditions, capital management, and in case of default.
  • 4.8 If an event occurs that makes it impossible to comply with the agreement or contract, the responsible person must immediately report to the supervisor and inform the counterparty to jointly find a solution.
  • 4.9 Do not accept gifts, gratuities, invitations to parties, or receptions hosted specifically by partners.

5. To Employees

  • 5.1 Be fair to all employees and provide appropriate compensation and welfare.
  • 5.2 Care for the safety, life, and property of all employees.
  • 5.3 Promote and support employees in developing their knowledge and provide career advancement according to the employee’s ability and suitability fairly.
  • 5.4 Evaluate work performance fairly.
  • 5.5 Provide a hygienic workplace and create a good environment for employees.
  • 5.6 Grant employees the right to participate in exercising political rights under the provisions of constitutional law. The company will not interfere or be involved in the exercise of such rights by employees.
  • 5.7 Support and encourage all employees to consider the interests of the organization or the public more than personal interests.

6. To Authorities and Society as a Whole

  • 6.1 Operate business legally and do not participate in or support, either directly or indirectly, or do business with organizations and/or individuals who break the law or are a threat to society.
  • 6.2 Cooperate in providing disclosable information to prevent potential damage to the economic system.
  • 6.3 Cooperate and support various policies of the authorities.
  • 6.4 Promote appropriate social and public benefit activities by supporting and encouraging employees to participate in various social activities and disclosing them in the company’s annual report.
  • 6.5 Prepare a corporate social responsibility sustainability report in the annual report or as a separate document from the annual report.
  • 6.6 Promote business operations regarding environmental protection and efficient resource utilization, including concrete practices, and disclose them in the annual report.

7. Conflict of Interest

Provide supervision, control, and prevention of various transactions, including related party transactions, to avoid conflicts of interest by establishing policies, and regulations, and disclosing information on related party transactions in accordance with the criteria of regulatory authorities.

8. Giving and Receiving Gifts

Require regulations regarding the giving and receiving of gifts, presents, receptions, or other benefits.

Code of Conduct for Directors

1. To the Organization

  • 1.1 Perform duties to the best of their ability in accordance with the laws, objectives, and regulations of Sirimongkol Logistics Co., Ltd.
  • 1.2 Adhere to ethics, perform duties with honesty, integrity, morality, and have the courage to express opinions on what is right.
  • 1.3 Exercise independent judgment in performing duties, free from management and other interest groups.
  • 1.4 Remain neutral, do not affiliate with political parties or be under political influence, or commit any act that provides assistance to political parties in various forms that could be understood as the company’s involvement.
  • 1.5 Do not disclose the company’s confidential information to outsiders.
  • 1.6 Dedicate full time to attending board meetings and shareholder meetings.
  • 1.7 Encourage the Sirimongkol Logistics Co., Ltd. financial business group and employees to have a business code of conduct, work ethics, and good corporate governance.

2. To Shareholders

  • 2.1 Perform duties in accordance with the resolutions of the shareholder meeting and for the maximum overall benefit of shareholders.
  • 2.2 Supervise the organization to be managed with care and prudence to prevent damage or impact to shareholders.
  • 2.3 Protect the interests of shareholders to ensure that shareholders’ rights are attended to and treated equally.
  • 2.4 Disclose information or report the status of the organization to shareholders accurately, completely, and timely.

3. On Conflict of Interest

  • 3.1 Have no personal interest in business decisions and do not seek benefits for oneself and related persons by using any company information that has not been publicly disclosed.
  • 3.2 Do not take any action that may cause a conflict of interest for the company and prevent conflicts of interest from occurring.
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4. To Society and Traditions

  • 4.1 Do not commit any act that may cause damage to society as a whole.
  • 4.2 Be socially responsible by establishing business operation policies that do not contradict good customs, traditions, and morals.

Code of Conduct for Employees

1. To the Organization

  • 1.1 Perform duties with honesty and fairness for the maximum benefit of the organization and stakeholders.
  • 1.2 Perform duties correctly and in accordance with the laws, objectives, regulations, orders, and announcements set by the Sirimongkol Logistics Co., Ltd. financial business group.
  • 1.3 Have a positive attitude towards the Sirimongkol Logistics Co., Ltd. financial business group and supervisors, and respect and obey supervisors.
  • 1.4 Perform duties with knowledge and ability efficiently and up to the standard expected in the position, with care and responsibility.
  • 1.5 Compete with other individuals or organizations under the rules and regulations set fairly by the authorities, and do not criticize or maliciously accuse others.
  • 1.6 Do not engage in business competing with the company.
  • 1.7 Do not seek benefits for oneself and related persons from the position and confidential information of the company.
  • 1.8 Use company assets for the maximum benefit of the company, not for personal benefit.
  • 1.9 Behave appropriately as a representative of the organization to outsiders.
  • 1.10 Pay attention to the code of conduct rules set by the company and strictly comply with them, avoiding actions that conflict with the company’s interests.
  • 1.11 Have a duty to oversee one’s own behavior and that of colleagues to ensure there is no behavior or action that constitutes sexual harassment, such as flirting, demanding sexual favors, or sexual abuse, physically or verbally.
  • 1.12 Do not commit any act to procure or provide sexual activities to obtain business or to support career advancement.
  • 1.13 All employees have a duty to monitor the performance of colleagues at all levels. When discovering an event that implies dishonesty, they must immediately report the abnormality to their supervisor or the internal audit line according to company regulations.
  • 1.14 Be careful about using work time to perform other duties for personal benefit outside the responsibilities towards the company, such as being a director in a business outside the Sirimongkol Logistics Co., Ltd. group. Using work time to perform such duties requires reporting to the Rules and Regulations Compliance Department and must be approved by a supervisor.

2. To Customers and Outsiders

  • 2.1 Provide services to customers with the objective of maximizing customer benefits, based on honesty, integrity, friendliness, listening to customer opinions, having a sense of duty in serving customers, and treating all customers equally.
  • 2.2 Do not give hope or promises to customers regarding any matter that one does not have the authority to act upon.
  • 2.3 Strictly maintain the confidentiality of customers and the company, and do not use customer trust to act for the benefit of oneself and related persons.
  • 2.4 Do not disseminate any customer information to others or use it to do business competing with the customer.
  • 2.5 Do not demand or accept any other assets from customers or partners of the company, other than the expenses and fees charged by the company.
  • 2.6 In the event of a problem in operation or a problem related to a customer, employees should report or consult their supervisors according to the hierarchy.

3. To Supervisors

  • 3.1 Have a positive attitude towards supervisors.
  • 3.2 Do not take any action beyond performing duties in hope of career growth.

4. To Colleagues

  • 4.1 Treat colleagues with good friendship, sincerity, and unity within the group. Help and support each other in proper ways that benefit the company’s work. Transfer work experience and knowledge to colleagues and subordinates according to the hierarchy.
  • 4.2 Do not bring personal matters or colleague information to criticize in a damaging way.

5. To Society

  • 5.1 Conduct oneself within the framework of good morals and traditions.
  • 5.2 Participate in social activities and various community organizations by providing cooperation and assistance according to appropriate status and opportunities.
  • 5.3 Refrain from disgraceful behavior that may affect one’s own image and the organization’s reputation, such as vices, drugs, all types of gambling, overwhelming debt, etc.
  • 5.4 Do not cooperate with or support any activities whose objectives are a threat to national security and/or contrary to good morals.

6. Conflict of Interest

Avoid any action that conflicts with the company’s interests, whether arising from contact with related persons or from using opportunities or information gained from being an employee to seek personal benefits.

7. Giving and Receiving Gifts

Require regulations regarding the giving and receiving of gifts, presents, receptions, or other benefits.

This business code of conduct manual has been prepared by the company to inform the board of directors, employees, and all relevant stakeholder groups.